The Office of Institutional Reform is one of the Executive Offices, according to the ASTU structure, which is under the President’s office and has the following tasks:

• Initiate and coordinate the implementation of the institutional change activities and realization of good governance  of the university by creating active and progressive working relationship with all concerned bodies,
• Follow-up, support, monitor and evaluate for the proper implementation of change tools,  good-governance affairs and customer services in all colleges, directorates, and Executives,
• Ensure the successful Implementation of change tools (Citizen charter, Kaizen) in the university and evaluate their impact for further reinforcement,
• Assess best practices on the utilization of change tools to expand them further on other work units.
• Work with pertinent stake holders to provide training on the implementation of Change and good governance programs/reform tools to enhance the work force at large.
• Follow–up the level of efficiency and effectiveness of the service delivery of work units to internal and external customers.
• Consult on the practical implementation of change tools, procedures for all work units of the institution.
• Provide feedback regarding the practical implementation of change tools and good governance affairs performances of different work units
• Identify customer complains, and propose better solutions for  all concerned bodies,
• Ensure the existence of transparent and accountable management system in all colleges, directorates, and Executives,
• Produce the Executive annual plan, developed periodic reports and provide to pertinent bodies.

Yours Sincerely,

Lemessa Guta (MBA)

Executive, Institutional Reform

Phone: (+251) 912177040

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.